They’ll find something they love, or you get your money back.
Gift links stay active until claimed, so there’s no rush. If your recipient can’t find something they like, cancel the unclaimed gift anytime for a full refund. No questions asked.
Frequently Asked Questions
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No. The gift link remains active until the recipient claims the gift or the sender asks us to cancel it.
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There’s no rush. Their gift remains available to claim. If you would rather cancel it, contact us for a full refund.
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The sender can contact us to cancel the unclaimed gift and receive a full refund.
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The refund is returned to the original sender using their original payment method.
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We’ll issue the refund promptly. The time required for it to appear in your account depends on your bank or payment provider.